Update! Danielle, the author of this post, wrote me a follow up post answering several of the questions readers had asked in the comments below. You will find her answers in this post.
With the cost of living always on the rise, many stay at home moms are looking for ways to make extra money and ease the strain on their wallet. This can be a very tricky task as for every legitimate work-at-home opportunity out there, there seems to be 5 more that are scams. I was in this exact situation 3 years ago; right after my second child was born.
I went through a gamut of various work-at-home jobs ranging from survey taker to internet evaluator. All paid very little and were not worth the time I put into them. That’s when I decided to start a home business. I didn’t want to sell a product, so instead I offered a service.
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I gambled on the idea that there was a market of people who either didn’t have time or the desire to do their own laundry; it turns out I was right.
Now at a consistent client base of 10 to 15 accounts, I’m able to make an extra $1,200 a month simply by doing other people’s laundry.
I’d like to share with you how you can start your own home-based wash and fold service. It’s a very easy business to start and requires things you already own.
6 Steps to Starting a Laundry Business at Home
Step-by-step what you need to know about starting your own laundry business.
1.) Organize & Sales Tax. You’ll need to check with your state on potential licensing and registration requirements. There most likely will be a sales tax you’ll need to pay on a frequent basis. Contact your state’s tax department for guidance on sales tax.
You’ll also need to establish how you will be organized; Sole Proprietor, LLC, S Corp. and file the appropriate documents.
2.) Record-keeping. You will need to keep track of several things including; clients, payments received, expenses, and mileage. Expensive accounting software is not needed to do this; Google Spreadsheet does a fine job of keeping track of everything and the price is right; free!
3.) How will you be paid? Will your clients pay you before services are performed or after? Will you accept cash only or check as well? These are policies you’ll need to establish prior to taking on clients. Almost all of my clients prefer to pay via credit card. PayPal is an easy to use credit card processer with a reasonable fee (3% of transactions) that you can set up in a matter of minutes.
4.) Make a website. Some may argue that this step is not necessary but I’d have to completely disagree. You do not have a brick and mortar store so your website, in a sense, is your storefront. You NEED to have a way for clients to find you and get information about your services. You will accomplish this through a website. WordPress is a free web design site that is very user-friendly. You can easily create a website and find a web host from their “Hosting” section.
(See this post if you want to buy your own domain name and get hosting for your website.)
5.) Market your services. There are several online and offline ways to market your services, I’ll begin with online marketing.
Online Marketing.
When it comes to creating your online presence you’re going to have two options; free marketing and paid marketing. Free marketing includes listing yourself on free directories such as Google Places and >Yahoo! Local. >Craigslist is another great source to advertise your laundry service for free. Paid marketing are the sponsored ads you see on a search engine results pages; the most popular choices are Google Adwords, Yahoo! Search, Microsoft Advertising and >Facebook Ads.
Social media marketing is an imperative piece to your marketing efforts.Facebook, Twitter, Google+, LinkedIn are just some of the available media sites. You don’t need (and won’t have the time) to create multiple accounts, a Facebook Page is sufficient to begin. To get clients to “Like” your Facebook page you could offer an incentive such as money off their first order or do a drawing for a free week of laundry service.
Offline Marketing.
Online marketing requires only time and a computer; for offline marketing you’re going to have to roll up your sleeves and do some real leg/mouth work. First thing you’ll need to do is create an attention-getting flyer. Flyers are a cheap way to promote your business and if there’s a local college campus you can expose yourself to hundreds of potential clients every day.
Make sure your flyer has an attention-getting headline and print it on vibrant colored paper. Include pull off tabs at the bottom of your flyer containing your business name, phone number, email and web address if you have one.
Business cards are another marketing tool you’ll need for those times when you are talking with a potential client. You can make your own business cards or order them through a company that makes business cards.
Brainstorm the possibilities!
Make a list of local companies that could use your service (Spas, doctor offices, daycares, restaurants) and contact them either by phone or in person. I know, I know, everyone loves selling- you don’t have to use a pushy sales pitch though. A quick introduction about yourself and your laundry service, coupled with how your service can benefit their business is all you need to do.
Here’s a little insider information that I’ve used to win over business clients: I let them know I am less expensive than big, commercial cleaners & I don’t require lengthy contracts. Most large commercial cleaners require at least a year’s contract and will charge for multiple items such as fuel, processing, rental of towels/uniforms. (Find office organizing supplies here).
Knowing this information can give you something attractive to offer potential business clients.
Lastly you’ll need to talk about your business as often as you can. Networking is a very powerful tool. You never know when you’ll run into someone who just happens to need your service or knows someone that does.
6.) Ready…Set…Launch! Now you are ready to go live with your business. Please be patient and understand that Rome wasn’t built in a day. You will need Time to grow. I didn’t get my first client until 2 months after launch and believe me I was starting to think I never would. After that first client I grew to 4, then 8, then 12. As a stay-at-home mom I was making great extra money by just doing laundry out of my home. Now I help other stay-at-home parents accomplish the same thing through my company Laundry Care.
Danielle is the owner of Laundry Care, a network of stay-at-home moms who provide laundry services from their homes. She has been cleaning clothes for 15+ years and is an expert laundress.
*Click this link to read more ways women can earn money working from home.
How to make your own Laundry Soap
Need a cheap, effective laundry soap? Try this one I made at home.
Hi,
I think this is a wonderful idea. Can you tell me if you use your home washer or a commercial washer? I am really interested.
Thanks
You didn’t mention what they are disappointed about. First step would be to identify why they disappointed. Are the clothes clean, dried thoroughly and folded neatly (or on a hanger)? Are you returning their clothes on time (or are you late)?
Identify the problem area and do what you can, if anything, to fix it.
am always disappointing my costumers in my laundry business, what can i do
Thanks for commenting, Rita. This was written by someone in the business, not myself. But perhaps I can get her to answer here.
I love this idea and my question is, how do you charge? Is it per pound, per item, eyeball a load?
Also, how do you process the payment? If you go to their door step to pick up laundry, do you tell them right then and there how much it’s going to be and do they give you a credit card right there?
Please elaborate on how you obtain payment.
Thank you and have a nice day.
Hi Joel, this was written by someone with experience in this business and not written by myself. You may be able to contact her for that information. Thanks for the comments.
I just want to know about your financial projection
financial projection: give me an indication of what your stream will be, your expenditure and cash flow. i’m in south Africa
this is really a great idea i am a airwoman i amm thinking of starting of my own laundry business. thank you so much